Applicable Versions: 4.05.0062 and above

If a dashboard was last saved with an early version of 4.05 (4.05.0027 or earlier), it may fail to open in version 4.05.0062 or later. This is due to a change in the way the files are structured and the dependent .NET Frameworks to simplify the installation process. The error you will receive when you try and open the file will be similar to the following;

The is a utility available that will allow you to fix these dashboards. Follow the steps below;

  1. Download and run the "Fix Dashboard utility" below.
  2. Press Add and select the dashboard(s) you wish to fix.
  3. Press Fix.