Sometimes DataPA Support will ask users to check the Event Viewer and see if any application errors logged. The purpose of this guide is to go over the basics of the Windows Event Viewer, which is a tool natively included in Windows that logs application and services events. This can be helpful when troubleshooting events such as application and service crashes. 

Start Windows Event Viewer through the graphical user interface

  • Open Event Viewer by clicking the Start button
  • Click Control Panel
  • Click System and Security

  • Click Administrative Tools

  • Click Event Viewer

Start Windows Event Viewer through the command line

  1. Open a command prompt.

  2. To open a command prompt, click Start , click All Programs , click Accessories and then click Command Prompt

  3. As a shortcut you can press the Windows key + R to open a run window, type cmd to open a, command prompt window.

  4. Type eventvwr and click enter.

Typically, you will want to expand the "Windows Logs" menu and see if there are any errors under "Applications" or "System". An error will be identified by a red exclamation mark describing the error.