General

General

When using the DataPA Excel Add-in in versions of Excel 2003 and before an error is received when connecing to the AppServer.
When using the DataPA Excel Add-in in versions of Excel 2003 and before an error is received when connecing to the AppServer. There error received is: ...
Fri, 30 Mar, 2018 at 5:10 PM
Why are we not receiving live alerts in the web?
Applicable Versions: 6.0 onwards Your firewall may be blocking the port that the alerts are sent out from.   Open the Enterprise Service Hub Port (as c...
Tue, 6 Mar, 2018 at 9:14 AM
Why do dates show in a different format in Enterprise in the web?
Dates may appear in a different format in the Enterprise web browser application as opposed to the desktop application if your web browser has a different l...
Tue, 11 Dec, 2018 at 9:01 AM
Progress Explorer does not work after uninstalling DataPA
Applicable Versions: 2.05.085 and below Symptom After uninstalling DataPA, Progress Explorer fails (see screenshot below). Cause The problem is caus...
Fri, 23 Mar, 2018 at 2:54 PM
When Connecting to MS SQL The Report Designer the login prompt is displayed repeatedly.
Applicable Versions: 6.00 Onwards In the situation that the connection to SQL is using an ODBC connection like "DSN=HostAdv14". Then you need ...
Thu, 12 Apr, 2018 at 1:23 PM
When installing DataPA on a machine with IIS7, DataPA Enterprise is not visible as one of the features. How do I install DataPA Enterprise on a machine with IIS7
Applicable Versions: 3.00 and Later Symptoms When you run the DataPA Installation on a machine with IIS7 installed, the installer does not show Data...
Fri, 23 Mar, 2018 at 4:22 PM
How do I enter a new serial number and license code into DataPA Enterprise if one has already been entered?
  Applicable Versions: 3.00.0073 to 3.05.0074   The license details for DataPA Enterprise are written to an XML file. The default location for these fi...
Fri, 30 Mar, 2018 at 6:19 PM
I have a number of Dashboards published and setup to auto refresh. For some reason some refresh while others do not. I have attempted to unpublish, verify the schedule refresh setting and re-publish, but am still having issues.
Applicable Versions: 4.05 onwards If you are seeing one or more lines containing ERROR: Number of Dashboard Objects loaded in memory= 10, maximum nu...
Wed, 11 Apr, 2018 at 2:33 PM
All my charts are not displaying, just showing blank space. The issue started in late December 2015.
Applicable Versions: All A Windows Update from 29th December 2015 will cause issues stopping Charts being displayed in the Dashboard Designer Client. T...
Thu, 12 Apr, 2018 at 10:13 AM
Can the DataPA Excel Add in work with a 64bit version of Office?
Applicable Versions: Prior to Version 6 Prior to Version 6. DataPA does not support pure 64bit operation required for 64bit Microsoft Office. App...
Fri, 30 Mar, 2018 at 2:42 PM