Installation

Installation

Can I change the images and text shown by the DataPA client applications?
Applicable Versions: 5.50.0001 Onwards You can configure what images are used for the splash, about and login screens with DataPA OpenAnalytics, and tex...
Thu, 12 Apr, 2018 at 11:26 AM
DataPA Enterprise has stopped working for no reason. I get a 404 error when I start it or just a blank page?
This problem can be caused by a Windows Update which prohibits the use of ASP.NET web service extensions. This effectively means that no ASP.NET based app...
Fri, 30 Mar, 2018 at 2:31 PM
How can I determine or change the DataPA Enterprise Web Application timeout?
Applicable Versions: 4.00 Onwards The DataPA Enterprise web application has no settings that relate to the control of the session timeout. The session t...
Mon, 25 Oct, 2021 at 10:04 AM
How can I run the DataPA installation silently?
Applicable Versions: All The DataPA installation package is an InstallShield Basic MSI package. As such, you can run it silently from a command line...
Fri, 30 Mar, 2018 at 5:02 PM
How do I create a logfile of the DataPA installation?
A logfile of the DataPA installation which can be used to troubleshoot any installation issues can be created by creating a registry entry. Disclaimer: P...
Wed, 27 Nov, 2019 at 5:57 PM
How do I remove my DataPA Add-In in Microsoft Excel?
After DataPA has been uninstalled (or when you have upgraded to DataPA Version 6.0) you might still receive errors in Excel due to the fact that Excel is st...
Fri, 23 Mar, 2018 at 4:15 PM
How do I upgrade DataPA OpenAnalytics to the latest version
Applicable Versions: 4.5 onwards DataPA OpenAnalytics can be installed as a Client on a user's PC and on a Server ( to run DataPA Enterprise). The f...
Thu, 17 Dec, 2020 at 12:32 PM
I received Error 1721 when installing DataPA on Vista PC, after the error DataPA uninstalls the product.
Applicable Versions: 3.02.0026 and below The installation of DataPA includes an installation of Adobe Flash. On a PC running Vista the Flash install...
Fri, 23 Mar, 2018 at 4:38 PM
On Windows 2000 SP4 machines, DataPA Dashboard crashes when you try and open it, DataPA Report crashes when you try and add a graph to a report, and you cannot open a report with a graph on it.
Applicable Versions: All Symptoms When you try and open the DataPA Dashboard, you get the error ""Run Time error '339' - Component...
Thu, 22 Mar, 2018 at 3:47 PM
The DataPA Add-In button does not appear in Excel. How can I add it manually?
Applicable Versions: All The details on how to manually add the DataPA Add-In to Excel differ slightly depending on whether you are using Excel 2...
Fri, 23 Mar, 2018 at 3:29 PM